Booking a shipment:
This template can be used to request all the necessary information for a booking from your supplier.
Step 1: To start shipping your goods, click on the blue button "Book Shipment" located at the bottom left of the dashboard.
Step 2: Fill in the details of your supplier. It's essential to complete all fields so that we can process your booking for shipment immediately. At the bottom, you can check the option to save this supplier for future use. Once done, click "Next Step."
Step 3: Provide information about the goods you want to ship. Click on "Product #1" to fill in the fields. Read our articles to understand terms such as CBM, HS code, etc.
You should also upload the commercial invoice, which you can request from your supplier. Make sure it meets the specified requirements.
Important: To get your booking approved during the initial check, the commercial invoice is of utmost importance. Always ensure that at least the commercial invoice is provided!
Step 4: After correctly filling all fields, you can choose the delivery address, such as home or your fulfillment center (QLS, Avado, Fulfilly, etc.), or you can choose an LVB shipment.
Note: If you opt for Logistics via Bol (LVB), ensure that all items in the boxes have a BSKU label. Your supplier can assist you with this. Send the LVB shipping label(s) and packing list to us (seafreight@boloo.co), and we will affix them to the boxes.
Step 5: Once you have completed the booking, we will review it. Upon approval, you will receive an email with the details of our agent in China and the reference number (21-XXXX-SEA) assigned to your shipment. You will also receive a shipping label with the reference number, which your supplier MUST attach to all boxes.
You can check the status of your shipment in the dashboard under "Bookings."
Initiating your shipment:
Step 6: Your supplier should contact our agent in China, citing the reference number (22-XXXX-SEA) assigned to your booking. Our agent in China will provide your supplier with the correct delivery address for the goods. We do not provide addresses ourselves to prevent goods from being sent to the wrong location. Our agent determines the delivery location based on your supplier's location.
Step 7: You will need to agree on the incoterms. Please make arrangements with your supplier for them to handle transport to our warehouse in Shenzhen. This is the FCA incoterm. It will be your supplier's responsibility to arrange local transport. The costs for this should be discussed directly with your supplier.
If you choose EXW, it means the goods must be picked up from your supplier, and there will be pick-up costs based on the location and quantity. Our agent in China will discuss these costs with your supplier, and you can ask your supplier about the amount.
Always instruct your supplier to contact us with the reference number of your booking.
Packaging: It is your supplier's responsibility to package and protect the goods to ensure they arrive in good condition. In our experience, the quality of cardboard is often poor, and the boxes are too heavy, resulting in damaged goods upon arrival at our agent in China. We advise having the products packed in inner cartons before placing them in export cartons. For export cartons, we recommend using "double corrugated cartons" with a maximum weight of 15KG per box.
Step 8, and the final step for you: Once your shipment arrives at our warehouse, it is in good hands, and we will ensure it reaches the specified address in the Netherlands. The last step for you is
to pay the transport and customs invoices, and then you can focus on what you do best: making money online!
Calculate in advance what you will pay!
Would you like to get an indication of the costs in advance? Use our calculator. ๐งฎ
We'll keep you informed!
Once your shipment is received at the warehouse in China and eventually arrives in the Netherlands, you will receive an email update regarding your shipment. The email will include a link to a tracking page where you can see the current status of your shipment. The tracking page provides detailed information about the stages of your shipment and shares key details about your shipment.
You can always send us a message in the chat on the dashboard or via email at forwarding@boloo.co!
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